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No compensation for pedestrians injured after tripping on “optical illusion” cycle lane – with 30 claims already dismissed

The controversial bike lane, which has been criticised by Conservative MP Jacob Rees-Mogg among others, is believed to have tripped up over 100 pedestrians due to its confusing kerb heights and colours, with 40 of those locals seeking compensation

No pedestrian who fell and injured themselves on a cycle lane responsible for three tripping incidents a month due its confusing layout and kerb heights has received compensation from the local council – with 30 claims dismissed over the past year.

The bike lane on Keynsham High Street, in the Somerset town between Bath and Bristol, is believed to have caused more than 100 people to trip since it was first installed in 2022, a rate of more than three incidents a month, apparently due to the infrastructure’s colours and changing kerb heights creating an “optical illusion” trip hazard.

In March and April 2022 alone, 25 pedestrians were reported to have tripped or fallen while attempting to cross the cycle lane, while 59 locals were injured during its first year in operation, prompting Conservative MP Jacob Rees-Mogg to brand the lane a “failed experiment”.

Works were carried out last year to paint the bike lane’s surface red in an attempt to more clearly distinguish between the differing kerb heights of the pavement, cycle lane, and road.

> Safety works confirmed for "optical illusion" cycle lane behind more than 100 injuries, as infrastructure branded an "utter pantomime"

However, despite these changes, the injuries have continued to rack up, with one local architect, who suffered “significant trauma and soft tissue damage” along with a “badly jarred back, causing pain, numbness, and sciatica” in a fall on the bike lane, branding the infrastructure “completely idiotic” and like it was “designed by toddlers”.

“This is the worst cycle path design I have ever seen,” they said earlier this year. “No consistency in levels. Some parts flush, some parts raised with no distinct difference in visual colouration to help differentiate between the two, which is an obvious breach of accessible design criteria. It is shocking.”

Last month, in an attempt to address these persistent problems, Bath and North East Somerset Council closed the route to repaint the solid white dividing lines as broken white lines as part of their latest attempt to reduce trip incidents.

However, while the council appears keen to sort Keynsham High Street’s cycle lane issues once and for all, it has been revealed this week, through a Freedom of Information request from the Local Democracy Reporting Service and reported by Bristol Live, that the local authority is yet to provide anyone injured on the lane with compensation.

According to the FOI request, 40 people have so far sought compensation from the council for injuries sustained while tripping on the cycle lane. While ten of those claims are ongoing, 30 have already been dismissed.

> "Optical illusion" cycle lane behind three trip injuries a month to close tonight for long-awaited works

While those injured on the cycle lane don’t appear to be receiving compensation anytime soon, the council nevertheless hopes its latest safety works on the cycle lane – which were delayed by several months as the local authority waited for the right weather conditions and an available contractor, having promised to fix the infrastructure “at the earliest opportunity” – will put an end to Keynsham’s recent tripping epidemic.

“This mitigation should make the change in levels clearer to pedestrians and prevent further trips and falls,” Paul Roper from the council said last month. “We are grateful for people’s patience while the audit was undertaken and the road safety report compiled, which we are acting on.”

However, despite the latest safety changes, some remain critical of the council’s approach, with councillor Alan Hale having previously warned that the works do not represent the recommendation of the council’s audit and risk causing more confusion.

“It seems to me that the council administration have spent good money on an audit but, having received the results, they together with the officers and the design team have decided to dismiss what they have been told,” he said.

Ryan joined road.cc in December 2021 and since then has kept the site’s readers and listeners informed and enthralled (well at least occasionally) on news, the live blog, and the road.cc Podcast. After boarding a wrong bus at the world championships and ruining a good pair of jeans at the cyclocross, he now serves as road.cc’s senior news writer. Before his foray into cycling journalism, he wallowed in the equally pitiless world of academia, where he wrote a book about Victorian politics and droned on about cycling and bikes to classes of bored students (while taking every chance he could get to talk about cycling in print or on the radio). He can be found riding his bike very slowly around the narrow, scenic country lanes of Co. Down.

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5 comments

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hawkinspeter | 2 weeks ago
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Why is it so difficult to copy proven, working designs from elsewhere?

As an aside, we went to see Orbital last night and so we were walking in the centre of Bristol to get to the Bristol Beacon (renamed from Colston Hall). I hadn't really spotted all the cycle lanes before, but they're mixed in with the pavement with just a slightly different paving design to the pedestrian bits, but exactly the same colour. As a pedestrian, it took active effort to see if we were walking in a cycle lane or not.

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brooksby replied to hawkinspeter | 2 weeks ago
4 likes

When you ride around there, you get really nasty looks from pedestrians walking along in the cycle lane.  For some reason, the looks don't improve if you stop and explain and point at the inset bicycle symbols…

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hawkinspeter replied to brooksby | 2 weeks ago
4 likes

brooksby wrote:

When you ride around there, you get really nasty looks from pedestrians walking along in the cycle lane.  For some reason, the looks don't improve if you stop and explain and point at the inset bicycle symbols…

They're not even well laid out, with places where peds have to cross over the cycle lanes and again there's no visual cues on where the suitable crossing points are. I hadn't realised how bad it was as I rarely cycle through there and would be more likely to just use the roads instead.

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brooksby replied to hawkinspeter | 2 weeks ago
1 like

IMO the worst bit is the section heading north from Baldwin Street/Kafei (the indy coffee shop in a shipping container) toward Broadmead.  The two way cycle lane is almost the same surface as the pedestrian area, just marked with inset cycle logos. 

And then you reach the crossing of Colston Avenue to continue toward Broadmead and the cycle lane on the other side of the crossing goes around the eastern side of the skateboarding area by the Cenotaph, which means on a bike you have to go across the crossing but Somehow get through the crossing or waiting pedestrians to join it (on your right).

(Streetview only has a really old image of this, before they built the cycle lanes).

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hawkinspeter replied to brooksby | 2 weeks ago
0 likes

brooksby wrote:

IMO the worst bit is the section heading north from Baldwin Street/Kafei (the indy coffee shop in a shipping container) toward Broadmead.  The two way cycle lane is almost the same surface as the pedestrian area, just marked with inset cycle logos. 

And then you reach the crossing of Colston Avenue to continue toward Broadmead and the cycle lane on the other side of the crossing goes around the eastern side of the skateboarding area by the Cenotaph, which means on a bike you have to go across the crossing but Somehow get through the crossing or waiting pedestrians to join it (on your right).

(Streetview only has a really old image of this, before they built the cycle lanes).

Yeah, I was just looking on Google Maps and it's too old to show others what we're talking about.

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